Refund Policy

Understanding our refund process and terms

Last updated: December 2024

Overview

At Zawjayn, we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for requesting and receiving refunds for our various services and subscriptions.

Refund Eligibility

Premium Subscriptions

  • • Refund requests must be made within 7 days of purchase
  • • Account must not have used premium features extensively
  • • Partial refunds may be offered for unused portion of longer subscriptions

Communication Credits

  • • Unused communication credits are eligible for refund within 30 days
  • • Partially used credit packages are not eligible for refund

Non-Refundable Items

🚫

Used Services

Services that have been partially or fully utilized

⏰

Expired Credits

Credits that have exceeded the refund window

Refund Process

  1. 1.

    Submit a refund request through our support system

  2. 2.

    Include your order/transaction ID and reason for refund

  3. 3.

    Our team will review your request within 48 hours

  4. 4.

    If approved, refund will be processed to original payment method

Need Help?

If you have any questions about our refund policy or need to request a refund, please contact our support team:

Email

support@zawjayn.in

Response Time

Within 48 hours

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